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Customer reviews of Independent Cars

At Independent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Independent Cars

Independent Cars
5
4.9

Based on 57 customer reviews

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  • 5

    Brilliant honest,speedy service.

    By John T on 08 August 2017 | Verified purchase

    I needed a car quick due to major breakdown of previous vehicle on a friday. Independent Cars had what I wanted to buy and they serviced and m.o.t. the new car that day. I picked it up on saturday but , there was a problem with the cars key which they hadn't got the time to deal with due to me being desperate for a car.This was not a problem as they lent me a car monday night so I could get to work on tuesday, I got a phone call telling me my problem key had been sorted out and I picked my car up tuesday tea time. Highly recommended

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Car purchase made easy

    By Phillip N on 19 July 2017 | Verified purchase

    Very good at what they do very helpfull no fuss car trader

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    A very pleasant experience.

    By Martin D on 29 June 2017 | Verified purchase

    Nice people to deal with. Very fair part exchange given and very fair sale price. Car presented in excellent pre sale condition. No hesitation in using Independent Cars in the future.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Excellent service

    By Jane C on 22 May 2017 | Verified purchase

    I've been a customer of Independent Cars for several years and between us we have had 7 cars from them. Some of these have been sourced for us against our spec, others have been available on the forecourt. All the staff are knowledgeable, professional and efficient. We have never had to return a car or have it fixed post-purchase. We have had several years of excellent servicing and MOT too. We trust them and recommend them.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Best car dealer in town!

    By Lee B on 22 May 2017 | Verified purchase

    This is the second time I've bought from Independent Cars, I can't recommend them highly enough. The completely no pressure service is the best I have ever come across, including that of main dealers. The car I purchased, an Audi A4 Avant, is brilliant and it came at a great price. My experience of their after sales service is also top notch, my first car had to be returned for a minor repair, this was handled under warranty with no fuss and I was provided with a courtesy car. What more can you ask for!

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Excellent, a pleasure to do business

    By Carl G on 03 March 2017 | Verified purchase

    Only a short while since collected car so rating based on sale not after service. Dealt with Michelle who was professional, welcoming and not at all pushy. Travelled 70 miles to view. Service before hand on the telephone and on arrival was good and car presented immaculately. Indoor showroom for viewing was a bonus, no need for family to stand around in the cold and wet outside. Fair price for part exchange and test drive and viewing not rushed unlike at some dealers. All help given with road tax, warranty and private plates appreciated.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Fantastic customer service.

    By Mark H on 25 February 2017 | Verified purchase

    Amazing customer friendly service, Michelle was fantastic, she could not do enough to make myself and my son feel welcome. After sales service has been brilliant, I recommend Independent Car sales to everyone. M Hicks Rotherham.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Very welcoming

    By John H on 26 January 2017 | Verified purchase

    Sales assistant very helpful


  • 5

    Mini One Bought with Ease

    By Nicola W on 10 December 2016 | Verified purchase

    Absolute pleasure from the very beginning, I made a phone appointment as I came from a distance and Michelle was waiting to greet us upon arrival. Whole process of finance was explained thoroughly, nothing was hidden or not explained. I knew exactly what I was buying, and got a really good deal too!! Genuinely a top car trader and lovely customer service.


  • 5

    A professional fair buying experiance

    By Rodney F on 10 December 2016 | Verified purchase

    My experience is ongoing. There are some issues that I.C.Cars are working through along with me, one has been resolved and i am confident the others will be sorted amicably in due course. The people who are dealing with me have been very helpfull and the whole experience has been a pleasant one.