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Customer reviews of Independent Cars

At Independent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Independent Cars

Independent Cars
5
4.9

Based on 61 customer reviews

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  • 5

    Mini One Bought with Ease

    By Nicola W on 10 December 2016 | Verified purchase

    Absolute pleasure from the very beginning, I made a phone appointment as I came from a distance and Michelle was waiting to greet us upon arrival. Whole process of finance was explained thoroughly, nothing was hidden or not explained. I knew exactly what I was buying, and got a really good deal too!! Genuinely a top car trader and lovely customer service.


  • 5

    A professional fair buying experiance

    By Rodney F on 10 December 2016 | Verified purchase

    My experience is ongoing. There are some issues that I.C.Cars are working through along with me, one has been resolved and i am confident the others will be sorted amicably in due course. The people who are dealing with me have been very helpfull and the whole experience has been a pleasant one.


  • 5

    Very good service

    By Scheherazade C on 05 December 2016 | Verified purchase

    Very good service, found a good little car, a couple of issues after sale which have been dealt with immediately and with no fuss.


  • 5

    Friendly and proffesional

    By Tony C on 30 November 2016 | Verified purchase

    Excellent experience. I like to be patient when purchasing a car and was left time and space on my first visit. Steve was great he answered my questions and if he wasn't sure he he told me so and tried to find out, no flannel or waffle. When I rang to arrange a test drive Steve and Michelle were very friendly and accommodating no high pressure. The car was great and well presented and I was very impressed. I had been impressed by a car earlier in the day and there was very little between the two.The service received from Steve and Michelle was a deciding factor in " who " to buy from. When I arranged to collect my car , again a very proffesional and quick service from Michelle. I don't enjoy car buying I can be a tough customer to please , this was a great experience and would recommend highly , many thanks Tony.


  • 5

    Best Honest Reliable Cars Dealer

    By Nneka U on 21 November 2016 | Verified purchase

    Fabulous!! Steve and Michelle are amazing people very professional and they do care more about their clients needs than just making a sale. The transaction was so smooth and they were very helpful! I will totally recommend anyone looking for a car to visit them they will do well to look after you! They sold us out Honda Civic and its so clean and amazing and even the after care we got is amazing!!!! P:S no pushy sales person here!!!

    Reply from Independent Cars on 25/11/16

    Thank you so much for your review, it is much appreciated!


  • 5

    best car dealer in sheffield

    By Robert B on 13 October 2016 | Verified purchase

    I have recently bought another car from this dealer as I believe that everyone I talked to treated you fairly and for their good friendly and helpful customer service, and all the cars they have in their garage are all well presented, well worth going for a visit.

    Reply from Independent Cars on 07/11/16

    Thank you so much for taking time to leave a review following you recent purchase with us, it really is appreciated and definitely great to know you are happy with your stunning new Mini enough to tell everyone about it. Your continued custom with us is very much appreciated too.


  • 5

    Excellent service

    By Dawn M on 18 September 2016 | Verified purchase

    Great customer service. Value on part ex and new car gave me an excellent deal. Would highly recommend.

    Reply from Independent Cars on 07/11/16

    Very much appreciate your great response, thank you and hope you are enjoying your fabulous new car.


  • 5

    all round excellence

    By Ray G on 06 September 2016 | Verified purchase

    I have used independent cars for some years now for my purchases mot and servicing.The service is always first class with friendly sales and service staff willing to help. My daughter has just had her new car from them and is over the moon with it thanks for all your help.

    Reply from Independent Cars on 07/11/16

    Great to be able to offer our help as always and your continued custom is very much appreciated. We try to ensure every customer experience is a great one, your feedback is welcomed as it helps potential customers with their choice of dealer.


  • 5

    Friendly efficient purchase.

    By David L on 01 September 2016 | Verified purchase

    A good value purchase completed without any problems.

    Reply from Independent Cars on 07/11/16

    Great feedback, thank you for taking the time to leave this for others to see.


  • 5

    5 star service

    By David B on 09 August 2016 | Verified purchase

    No pressure from sales people let you look around no hassle from them but was there to answer any questions that you asked would buy from again

    Reply from Independent Cars on 07/11/16

    Our commitment to offering a relaxed purchasing experience in a professional manner is paramount, great to hear you feel happy enough to let others know about your recent visit to us. Thank you.