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Customer reviews of Independent Cars

At Independent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Independent Cars

Independent Cars
5
4.9

Based on 53 customer reviews

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  • 5

    Excellent service

    By Dawn M on 18 September 2016 | Verified purchase

    Great customer service. Value on part ex and new car gave me an excellent deal. Would highly recommend.

    Reply from Independent Cars on 07/11/16

    Very much appreciate your great response, thank you and hope you are enjoying your fabulous new car.


  • 5

    all round excellence

    By Ray G on 06 September 2016 | Verified purchase

    I have used independent cars for some years now for my purchases mot and servicing.The service is always first class with friendly sales and service staff willing to help. My daughter has just had her new car from them and is over the moon with it thanks for all your help.

    Reply from Independent Cars on 07/11/16

    Great to be able to offer our help as always and your continued custom is very much appreciated. We try to ensure every customer experience is a great one, your feedback is welcomed as it helps potential customers with their choice of dealer.


  • 5

    Friendly efficient purchase.

    By David L on 01 September 2016 | Verified purchase

    A good value purchase completed without any problems.

    Reply from Independent Cars on 07/11/16

    Great feedback, thank you for taking the time to leave this for others to see.


  • 5

    5 star service

    By David B on 09 August 2016 | Verified purchase

    No pressure from sales people let you look around no hassle from them but was there to answer any questions that you asked would buy from again

    Reply from Independent Cars on 07/11/16

    Our commitment to offering a relaxed purchasing experience in a professional manner is paramount, great to hear you feel happy enough to let others know about your recent visit to us. Thank you.


  • 5

    Five Star

    By Tom B on 01 February 2016 | Verified purchase

    Very helpful and professional and undertook all the minor repairs to a good standard and the car was ready to pick up at the agreed time. Would definitely buy from this dealer again.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome.


  • 5

    so easy to deal with

    By Paul D on 01 February 2016 | Verified purchase

    i purchased the car from the pictures i had seen on the web site , Michelle was so very honest and accommodating,i paid in advance on the understanding that if not what i expected then a refund would be given,i traveled from Ireland to see the car and i was more than taken back when i seen it ,so well presented and everything as describe to me, i knew i was dealing with honest people not like some of the car dealers i had spoken with ,my overall experience was very good and would buy again,i will also recommend to friends looking for a car paul

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Citroen C3 Exclusive 1.6 Hdi

    By Darren W on 21 January 2016 | Verified purchase

    Easy going, friendly sales staff, helpful workshop staff, decent test drive, no hard sell (left to inspect in my own time). Realistic negotiation process. Facilitated taxing the car via there computer system so I could depart on same day (cost of tax was my responsibility). I'd recommend this dealer.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Excellent Service

    By Donna H on 30 August 2015 | Verified purchase

    I never expected to get approved for car finance, however Michelle was fantastic and didn't make me feel like I was wasting her time. After being helpful with an application process, a test drive before approval, and generally making me feel comfortable, I think customer service provided was world class. I certainly would not hesitate to recommend this company to anyone looking to purchase a car in the future.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Brilliant

    By Criag C on 14 August 2015 | Verified purchase

    Michelle was absolutely fantastic from start to finish, keeping me informed every step of the way, my first time buying from a dealer and they were brilliant, already re commended them to friends and family, Thankyou again Michelle


  • 5

    Service like it should be

    By John R on 29 July 2015 | Verified purchase

    I purchased a Mercedes ML Independent cars and from walking through the showroom door to driving off in my new vehicle nothing was to much trouble. I would have no problem in recommending this dealership to anyone the service and attention to detail were second to none . A big thank you to Steve and his staff.