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Customer reviews of Independent Cars

At Independent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Independent Cars

Independent Cars
5
4.9

Based on 61 customer reviews

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  • 5

    Five Star

    By Tom B on 01 February 2016 | Verified purchase

    Very helpful and professional and undertook all the minor repairs to a good standard and the car was ready to pick up at the agreed time. Would definitely buy from this dealer again.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome.


  • 5

    so easy to deal with

    By Paul D on 01 February 2016 | Verified purchase

    i purchased the car from the pictures i had seen on the web site , Michelle was so very honest and accommodating,i paid in advance on the understanding that if not what i expected then a refund would be given,i traveled from Ireland to see the car and i was more than taken back when i seen it ,so well presented and everything as describe to me, i knew i was dealing with honest people not like some of the car dealers i had spoken with ,my overall experience was very good and would buy again,i will also recommend to friends looking for a car paul

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Citroen C3 Exclusive 1.6 Hdi

    By Darren W on 21 January 2016 | Verified purchase

    Easy going, friendly sales staff, helpful workshop staff, decent test drive, no hard sell (left to inspect in my own time). Realistic negotiation process. Facilitated taxing the car via there computer system so I could depart on same day (cost of tax was my responsibility). I'd recommend this dealer.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Excellent Service

    By Donna H on 30 August 2015 | Verified purchase

    I never expected to get approved for car finance, however Michelle was fantastic and didn't make me feel like I was wasting her time. After being helpful with an application process, a test drive before approval, and generally making me feel comfortable, I think customer service provided was world class. I certainly would not hesitate to recommend this company to anyone looking to purchase a car in the future.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Brilliant

    By Criag C on 14 August 2015 | Verified purchase

    Michelle was absolutely fantastic from start to finish, keeping me informed every step of the way, my first time buying from a dealer and they were brilliant, already re commended them to friends and family, Thankyou again Michelle


  • 5

    Service like it should be

    By John R on 29 July 2015 | Verified purchase

    I purchased a Mercedes ML Independent cars and from walking through the showroom door to driving off in my new vehicle nothing was to much trouble. I would have no problem in recommending this dealership to anyone the service and attention to detail were second to none . A big thank you to Steve and his staff.


  • 5

    A very good experience

    By Simon A on 08 July 2015 | Verified purchase

    It was the first time I have bought a car from a dealer (rather than privately) and, despite the sometimes poor image car dealers have, my experience with Independent Cars was very good. They were extremely professional, efficient, pleasant and straightforward to deal with. I never felt under pressure and believed I was getting honest and fair answers to my questions. Perhaps most importantly I had the opportunity to have a long and varied test drive of the car and not some short half-baked five minute run which doesn't really tell me anything. I would use them again myself - and would recommend them.


  • 5

    Easy and relaxed expreience!

    By Alan B on 08 June 2015 | Verified purchase

    From the initial enquiry to getting in the showroom we felt at ease with both Steve and Michelle, the car was exactly as described and we were able to take time to look a the car and ask questions without feeling harassed. The whole process from start to finish was easy and we felt comfortable with making a decision to buy the car, trust and open honesty was what we felt which is hard to find. We would absolutely recommend Independent Cars to anyone looking to buy their next car. We're loving ours!

    Reply from Independent Cars on 06/06/19

    Great to here, thanks for your feedback and enjoy your new car!


  • 5

    A great experience.

    By Steven H on 10 September 2020 | Purchase not verified

    Initially viewed the car on their website during the Lockdown period. Made a call and dealt directly with the MD, made an offer which was accepted then picked up the car when business resumed. The car was valeted to a standard that it almost looked new and the driving experience has been fantastic. After a few weeks I noticed a couple of issues, after contacting them I received a reply from Andrew who said he had booked the car into the garage and there would be a courtesy car. Fantastic service.


  • 5

    Brilliant

    By Dan S on 24 August 2020 | Purchase not verified

    Just wanted to say what a great experience we had with roger buying our car It was really relaxed and no pressure at all Roger made the buying process easy and the car was immaculate on our pick up Highly recommended this garage to anyone Thanks again Dan and Gail