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Customer reviews of Independent Cars

At Independent Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Independent Cars

Independent Cars
5
4.9

Based on 70 customer reviews

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  • 5

    Excellent car and service

    By Abraham I on 05 February 2020 | Purchase not verified

    It's taken me 2 weeks after purchase to write this review because I wanted to be sure a 5-star rating was right. Honestly, I'm amazed by this dealership. staffs are so amazing, sincere, welcoming, and helpful, without putting any pressure on the buyer. The cars there are immaculate, clean and well looked after. I bought a 6 year old Mercedes E250 here, and I felt like I was driving a brand new car. The car has been very good so far, and with Michelle's customer service, I have so much peace of mind. Nothing dodgy, just honest people. They also offered me a very good price for my PX and good warranty cover as well. Of course, every dealership has to make a profit, but these guys went the extra mile to help me set up a good deal. Thanks a lot M.

    Reply from Independent Cars on 06/02/20

    Thank you so much for your honest review, we do try hard to achieve high levels of customer satisfaction and its great to hear that we manage to achieve it! All the best with your new car purchase and remember we're here if you need us, thanks again Michelle.


  • 5

    Purchase of Range Rover Sport HSE.

    By Michael H on 13 June 2019 | Purchase not verified

    Excellent customer service and excellent staff. I purchased a Range Rover Sport which is a lovely car. The process from start to finish has been excellent and i would rate this team very highly. The RAC warranties that come with the vehicles give peace of mind and ensure trouble free motoring.

    Reply from Independent Cars on 06/01/20

    Thanks for your great feedback, it is very welcome, enjoy your new car!


  • 5

    An absolute pleasure.

    By Terry S on 10 May 2019 | Purchase not verified

    The easiest car buying experience I’ve ever had. Thank you. No pressure to buy, everything explained regarding buying/ part exchange etc. Very professional.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Excellent Service

    By Eddie O on 26 March 2019 | Purchase not verified

    Had an issue with a car and they did everything to correct the issue cannot fault their customer service definately one of the best dealers to buy a car from five star service

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Electrical problem with my car.

    By Rob H on 17 January 2019 | Purchase not verified

    Excellent service from a highly respected local garage. They are always my first choice for any issues with my car!

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome.


  • 5

    Brilliant service

    By Thomas W on 16 June 2018 | Purchase not verified

    Very pleasant experience whilst buying the car and brilliant costumer service. All staff are friendly and helpful. Will definitely be returning in the future.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Excellent service and friendly people!

    By Naim C on 10 May 2018 | Purchase not verified

    Michelle was very helpful and informative right off the bat. I wanted to drive the car away the very day as I fell in love with it however it was not ready to go just yet but Michelle and team went above and beyond to get it ready on the day. Many thanks and I am loving my new car!!

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    TRUE,HONEST, VERY HELPFUL, VERY PROFESSIONAL.

    By ANDY M on 20 March 2018 | Purchase not verified

    EXCELLENT SERVICE FROM VIEWING TO PICKING UP CAR.THIS IS MY SECOND MERCEDES FROM THIS DEALER.WOULD RECOMMEND ANYTIME. WENT FOR A BROWSE TWICE, ENDED UP BUYING TWICE.ALL CARS FINISHED AND PRESENTED TO A HIGH STANDARD.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    My experience

    By Tom T on 21 November 2017 | Purchase not verified

    I have recently bought a Range Rover from Independent Cars the car was presented to the highest possible standard I was looked after very well and got a good deal on my old car, there were a couple of issues on my new purchase these have been sorted out without any problems nothing has been to much trouble I will definitely be going back for my next car, I cannot recommend them highly enough.

    Reply from Independent Cars on 06/06/19

    Thank you for your business and your positive feedback is always welcome, enjoy your new car!


  • 5

    Great customer service.

    By Johnny H on 15 January 2017 | Purchase not verified

    Great customer service, great cars,great partx. Would buy from this dealer again.


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